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FAQ

Got Questions?
We have answers.

Find answers to the most common questions about our football cards.

01What sizes are the cards available in?+

Our cards are available in three sizes: Small (5.4 × 8.6 cm), Medium (6.5 × 9.1 cm), and Large (8.5 × 12 cm). You can choose your preferred size during the card editor process.

02How long does delivery take?+

Standard delivery takes 5–7 business days. We ship to most countries worldwide. Express shipping options are available at checkout.

03Can I customise the player's stats on the card?+

Yes! You can fully customise all six stats — pace, shooting, passing, dribbling, defending, and physical — as well as the overall rating. Set them to any value from 0 to 99.

04What photo format do I need to upload?+

We accept JPG and PNG files up to 10 MB. For the best result, use a clear, front-facing photo with good lighting. You can also use our optional background removal service for a clean cut-out effect.

05Can I get a refund or replacement if I'm not satisfied?+

We strive for 100% satisfaction. If there is a printing defect or the card arrives damaged, we will reprint and reship at no extra charge. Please contact us within 14 days of receiving your order.